Course curriculum

  • 1

    Customer Service Training

    • Good Customer Service

    • Phone Training

    • Conflict Resolution

    • Email Skills

    • Dealing with Difficult Customers
  • 2

    Virtual Assistant Course

    • Basic Virtual Assistant Skills

    • How to Transcribe a Video
  • 3

    Agile and Inclusive Leadership

    • What It Takes to be a Great Leader

    • Setting the Right Goals

    • Diversity in Innovation